The Accounts Receivable Specialist I plays a key role in supporting cash flow by ensuring timely collection of invoice payments. This includes enforcing payment terms, confirming invoice receipt, and proactively communicating with clients regarding outstanding balances. The role also involves applying payments to invoices, resolving discrepancies, and collaborating with internal teams to ensure billing accuracy.

Client Communication

• Contact clients via email or phone to obtain payment status.
• Confirm invoice delivery to correct address or portal.
• Send statements of open invoices and provide copies as needed.
  Document all client communications in the system.

Collaboration with Front Office

• Participate in meetings with Regional Directors and Account Executives to address overdue invoices and client issues.
• Work together to resolve outstanding concerns.

Payment Application

• Use remittance information to determine payment allocations.
• Format and submit payment work-ups for processing in the accounting system.

Discrepancy Resolution

• Investigate and resolve mismatches between payments and invoice amounts.
• Work with internal teams to correct billing data and submit necessary adjustments.

Professional Development & Additional Duties

• Stay current with industry trends and best practices.
• Maintain and enhance relevant skills.
• Perform other duties as assigned.

• Bachelor’s degree or 2 years of relevant experience
• Strong skills in time management, troubleshooting, problem solving, and mathematics
• Proficiency in Microsoft Outlook, Excel, and Adobe Pro